Galaxy UX Studio
  • Servicesdrop down icon
    • AI-Driven UX Research
    • Product and UX Design
    • Enterprise DesignOps
    • Performance and Accessibility
    • UI and Visual Design
    • Assistance Services for Agencies
  • Case Studies
  • Insights
  • About Us
  • Contact Us
Request a UX Audit

Revolutionizing Sales Recruitment Platforms

Redesigned Hire DNA's science-driven sales recruitment platform to streamline hiring workflows, improve candidate assessment experiences, and help growth-stage technology companies make faster, data-driven hiring decisions. The redesign focused on simplifying recruiter journeys, enhancing dashboard usability, and creating a scalable design system.

+14%

task completion rate

+11%

navigation friction

+12%

user confidence in decision-making
Case StudyBanner image
CLIENT
Hire DNA
TEAM
UX Designers, UI Designers, Product Stakeholders

Services Used

UI & Visual DesignProduct & UX Design
Problem illustration

The Challenge

Hire DNA helps organizations identify and recruit high-performing sales talent through science-based assessments and candidate insights. The platform needed to present complex hiring data in a way that was both clear and actionable. 

Existing experiences lacked consistency, visual hierarchy, and intuitive navigation. Recruiters found it difficult to move efficiently between assessments, candidate profiles, and hiring recommendations, reducing workflow efficiency and increasing decision-making effort. 

 

Key Pain Points 

  • Complex recruitment workflows 
  • Limited clarity in candidate insights 
  • Inconsistent UI patterns across screens 
  • Lack of a cohesive design system 
  • Navigation friction affecting productivity 
  • Difficulty interpreting assessment results 
  • Limited dashboard usability 

Research & Discovery

User & Recruiter Workflow Research

User & Recruiter Workflow Research

Conducted research with recruiters and hiring managers to understand hiring workflows, assessment behaviors, and decision-making challenges.

Users Studied Recruiters, hiring managers, sales leaders
Methods UsedStakeholder interviews, workflow mapping, UX evaluation
Primary FocusHiring efficiency and candidate insight clarity
Experience Analysis

Recruitment Platform Benchmarking

Analyzed recruitment, ATS, and talent assessment platforms to identify UX opportunities and industry best practices.

Platforms Reviewed Recruitment platforms, hiring systems, talent assessment tools
Benchmark FocusData visualization, candidate evaluation, workflow efficiency
Key OutcomeImproved dashboard structure and recruitment workflows

Key Research Findings

15%

task delays caused by unclear assessment workflows

12%

user confusion navigating candidate insights

13%

opportunity to improve engagement through stronger visual hierarchy

Our Solution

We redesigned Hire DNA’s recruitment platform by establishing a scalable design system, improving information hierarchy, and creating intuitive recruiter workflows that simplify candidate evaluation and support faster hiring decisions.

Guided Onboarding Experience
Robust Design System 
  • Established a scalable design framework 
  • Standardized typography and color usage 
  • Unified component behavior across screens 
Integrated Support Access
Cohesive Visual Language
  • Created reusable UI patterns 
  • Improved visual hierarchy 
  • Enhanced readability of candidate insights 
Smart Update Notifications
Intuitive Recruitment Experience 
  • Streamlined assessment workflows 
  • Simplified navigation patterns 
  • Faster access to critical candidate data 

Measurable Impact

Onboarding Completion
+14%

Task Completion Rate

Improved recruiter efficiency through simplified workflows and clearer navigation.

Before: 68% completion rate
After:82% completion rate
Support Friction
-11%

Navigation Friction

Reduced complexity across key recruiter journeys.

Before:27% friction score
After:16% friction score
Workflow Efficiency
+12%

User Confidence

Improved trust in hiring decisions through clearer candidate insights.

Before:65% confidence level
After:77% confidence level
Time to Feature Discovery
+10%

Dashboard Comprehension

Enhanced understanding of candidate performance and assessment data.

Before:66% information clarity
After:76% information clarity
Overall Usability Score
+28%

Component Reusability

Built a scalable foundation for future growth and platform consistency.

Before:No standardized component library
After:Unified design system established

Methodology & Testing

Workflow Mapping

Workflow Mapping

Identified bottlenecks and simplified recruitment journeys.

Prototype Testing

Prototype Testing

Validated design improvements through iterative testing.

Design System Verification

Design System Verification

Ensured consistency across dashboards and interfaces.

testimonial-element-top

Key Learnings & Insights

Workflow Clarity Reduces Errors

Simplified processes improve efficiency and task completion.

Consistency Builds Trust

Unified experiences increase confidence and usability.

Visual Hierarchy Improves Decisions

Clear dashboards help recruiters act faster.

Scalable Design Enables Growth

Design systems support long-term platform evolution.

Design Process Deep Dive

Discovery & Research

Discovery & Research

We followed a structured UX process to simplify recruitment complexity and create a platform centered on recruiter efficiency and informed decision-making. 

  • Conducted stakeholder interviews and discovery workshops 
  • Mapped recruitment workflows and assessment journeys 
  • Created low-fidelity wireframes and prototypes 
  • Built high-fidelity UI screens 
  • Developed a scalable design system 
Ideation & Prototyping

Ideation & Prototyping

Using research insights, we explored and validated solutions through iterative design and testing. 

  • Facilitated design workshops 
  • Created user flows and wireframes 
  • Built interactive prototypes 
  • Tested recruiter workflows 
  • Refined designs through feedback cycles 
Testing & Validation

Testing & Validation

We validated the platform experience to ensure clarity, usability, and efficiency across recruitment workflows. 

  • Conducted moderated usability testing 
  • Tested assessment and hiring journeys 
  • Evaluated dashboard comprehension 
  • Reviewed accessibility standards 
  • Iterated designs based on user feedback 

Implementation & Handoff

Email Icon

Design Finalization

Created a complete recruitment platform experience with finalized screens, workflows, and components. 

  • Approved design system 
  • Final web screens 
  • Interaction guidelines 
Phone Icon

Specification Sharing

Delivered structured documentation to support development. 

  • Component specifications 
  • Workflow annotations 
  • Design asset handoff 
Office Icon

Developer Alignment

Worked closely with developers throughout implementation. 

  • Handoff walkthroughs 
  • Ongoing support 
  • Issue resolution 
  • QA reviews 

Developer Handoff Process

Documentation

Annotated design files covering workflows, interactions, and component behaviors.

Assets

Design system components, UI screens, and development-ready assets.

Collaboration

Structured walkthroughs and alignment sessions with engineering teams.

QA

Validation reviews ensuring design consistency and implementation accuracy.
icon top.svg
icon top.svg
icon bottom
icon bottom

Ready to Transform Your Conversion Rates?

See how we can apply similar strategies to your product. Let's discuss your conversion optimization challenges and explore proven solutions.

hand icon
Talk to an ExpertRequest a UX Audit

Share This Case Study

Found this case study helpful? Share it with your network.

Share on LinkedInShare on Twitter

Get More Case Studies

Subscribe to receive our latest case studies and UX insights.

Want Similar Results for Your Product?

Our team of UX experts is ready to help you achieve measurable improvements in your conversion rates and user satisfaction. Let's discuss your specific challenges and goals.

Email Icon

Free Consultation

30-minute strategy session to discuss your goals

Phone Icon

UX Audit

Comprehensive analysis of your current experience

Office Icon

Custom Strategy

Tailored approach based on your unique needs

Schedule Free ConsultationRequest a UX Audit

No commitment required. Let's explore how we can help you achieve similar results.

Awards & Recognition

INC 5000
Clutch
Viva Pulse
Forbes 100

Locations we
are in

Galaxy UX Studio Map

United States

San Diego

Galaxy Weblinks, Inc. 3526 Buck Ridge Ave, Carlsbad CA, USA 92010

Boston

Galaxy Weblinks, 25 Main St, Suite B North Reading, MA 01864

UAE

Dubai

Galaxy Weblinks, UAE, Capital Building RAKEZ FTZ, Business Park, R3, Al Hamra, Ras Al Khaimah, United Arab Emirates

India

Indore

Galaxy Weblinks, 307 Bansi Trade Center, Indore, MP, India 452001

Madurai

Galaxy Weblinks, Elcot IT Park, Illanthai Kulam, Madurai, TN, India 625020

Enterprise-grade UX design that drives measurable business results. Transforming digital experiences through data-driven design and AI-powered insights.

Service

  • AI-Driven UX Research
  • Product and UX Design
  • Enterprise DesignOps
  • Performance & Accessibility
  • UI and Visual design
  • Assistance Services for Agencies

Company

  • Case Studies
  • Insights
  • About
  • Contact

Other

  • Request a UX Audit
  • Podcast
  • instagram
  • linkedin
  • dribbble
  • youtube
  • Galaxy UX Studio Logo
  • Galaxy Edge Logo
  • Galaxy UX Studio Logo

© 2026 Galaxy UX Studio. All rights reserved

  • Privacy Policy