- Section 43A Of The Information Technology Act, 2000
- Regulation 4 Of The Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Information) Rules, 2011 (The “SPI Rules”) And
- Regulation 3(1) Of The Information Technology (Intermediaries Guidelines) Rules, 2011.
Collecting personal information
In general, you can visit or browse our website without having to reveal any personal information about yourself. However, if/when you wish to request specific information or service from us, we may need to collect personal information/data from you. Details provided by you shall include personal information like name (individual/organizations), address (residential or email), contact number, and other such data which is required for the efficient use of the services provided by the company. Where possible, we indicate which fields are required and which fields are optional. You will always have the option of not providing Information by choosing not to use a particular service or feature. Other information collected includes device information i.e. from which device is the service being used. This shall include the hardware model, operating system, unique identification number associated with the device, etc.
Using the personal information
As a part of our contractual or pre-contractual obligations, we may process the information shared by you for answering any requests, queries, or inquiries you may submit on our website. We may also use the personal data you share with us, for maintaining and improving the website as well as ensuring its security; conducting customer satisfaction surveys; and/or compiling aggregate statistics regarding the use of the website. Although, the information which is shared by you through us shall not be considered as making private information public.
These purposes are justified by our legitimate interest to make sure that you enjoy the experience when visiting our website and interacting with us. Finally, subject to your consent, we may also use the personal data you share with us for market research purposes and in particular to provide you with personalized content, service, and user experience.
Sharing the personal information
Disclosure may be necessary to provide you access to our services, comply with our legal obligations, enforce our user agreement, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. Any personal information, when shared with third parties, shall be subject to strict confidentiality agreements.
In order to secure the information provided to us by you, we comply with standards for processing and storage practices along with the information collected to guard against unauthorized access to the data collected in our systems. Furthermore, user information is protected by subjecting our employees and agents who process such information to strict confidentiality agreements. If they fail to comply with it, such non-compliance shall lead to heavy penalties or legal proceedings, depending upon the gravity of the situation.
Your rights and choices
We provide all of our users with the opportunity to opt out of receiving promotional, marketing-related communications from us in general. In any case, you have the right to access your personal data. You can also request that your personal data be rectified or deleted. You are entitled as well to object to the processing of your personal data or to request restriction thereof. In addition, you have the right to ask for receiving your data in a structured and standard format. In any case, you also have the right to lodge a complaint with the competent data protection authority.
Updates on changes to this policy
This policy was last updated on September 26, 2022. We may periodically change this policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor.