Norbert Health developed an advanced device capable of capturing heart rate, breathing rate, and body temperature—con-tactlessly and in real time. However, the digital dashboard needed to translate this complex health data into a simple, calming, and user-friendly experience.
The key challenge was to design a system that worked equally well for both tech-savvy and non-technical users while ensuring trust, accessibility, and consistency across web and mobile platforms.
Key Pain Points Identified
Conducted 14 in-depth interviews to understand how users interpret health data and respond to alerts under stress.
Reviewed early prototypes and real-time interactions to identify usability gaps and comprehension issues.
Users preferred simplified visual indicators over numerical-heavy dashboards
Struggled with interpreting raw medical metrics
Valued clear alert notifications with actionable guidance
A modular dashboard built for instant comprehension.
Designed to reduce anxiety while encouraging timely action.
Future-proof and brand-aligned.
User Interaction
Active Health Tracking
Comprehension Speed
Notification Action
Unified Experience
Perceived Reliability
Conducted interviews and usability validation sessions to understand healthcare interaction patterns.
Low to high-fidelity prototypes tested across web and mobile environments.
Ensured readability, contrast compliance, and simplified interaction for older users.
Product Lead, Norbert Health
We followed a structured UX process to transform complex healthcare needs into a scalable, intuitive experience.
Using insights from research, we explored multiple design directions and iterated rapidly to validate usability and clarity of health data presentation.
Before launch, we conducted usability testing to ensure the dashboard was intuitive, accessible, and easy to interpret—especially in high-stress health scenarios.
Ensured a smooth transition from design to development with detailed documentation and specifications.
Delivered a scalable system with reusable components and clear usage standards.
Maintained close collaboration to ensure pixel-perfect implementation.
See how we can apply similar strategies to your product. Let's discuss your conversion optimization challenges and explore proven solutions.
Our team of UX experts is ready to help you achieve measurable improvements in your conversion rates and user satisfaction. Let's discuss your specific challenges and goals.
30-minute strategy session to discuss your goals
Comprehensive analysis of your current experience
Tailored approach based on your unique needs
No commitment required. Let's explore how we can help you achieve similar results.
