Retail

Designing Joyful Reading Experiences

A collaborative digital platform redesigned to encourage children to read more by delivering an engaging, intuitive, and accessible web experience.

19%

Increase in engagement signals

16%

Improvement in navigation clarity

14%

Uplift in usability perception
CLIENT
Bookwheel Platform
TIMELINE
Iterative design phase
TEAM
UX Designer, UI Designer, Product Stakeholders

Services Used

UI & Visual Design
the problem

The Challenge

The existing Bookwheel website suffered from usability and visual design issues that made it difficult for users—especially children—to navigate and stay engaged. The experience lacked clarity, consistency, and emotional appeal. 

These challenges contributed to declining engagement and limited the platform’s ability to effectively motivate children to develop consistent reading habits. 

Key Pain Points 

  • Confusing navigation structure 
  • Low visual engagement for young users 
  • Inconsistent layouts and UI elements 
  • Limited feedback and interaction cues 

Research & Discovery

Usability & Stakeholder Discovery

Usability & Stakeholder Discovery

Focused on understanding user behavior and engagement gaps across the platform.

Discovery FocusUser interaction & reading flow
Methods UsedUX audits & site review
Key InsightsEngagement drop-off points
Competitive & User Analysis

Competitive & User Analysis

Evaluated usability standards with a focus on child-friendly experiences.

Benchmark ScopeEducational platforms
Analysis AreasInteraction patterns
User TypesDifferent reader groups

Key Research Findings

27%

Users struggled to find key reading features

22%

Drop-off occurred after initial exploration

18%

Engagement loss linked to lack of visual feedback

Before & After

Before

After

Visually flat and difficult-to-navigate interface that failed to sustain attention.

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Engaging, structured experience designed to guide and motivate young readers.

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Our Solution

We redesigned Bookwheel into an engaging, child-friendly digital experience that balances clarity, consistency, and delight—making reading feel approachable and rewarding. 

Vector (8)
Child-Centered Navigation
  • Simplified information structure 
  • Clear visual cues for actions 
  • Reduced navigation confusion 
Group
Engaging Visual System
  • Consistent grid and layout framework 
  • Age-appropriate colors and typography 
  • Improved readability and focus 
Group (1)
Scalable Design System
  • Reusable UI components 
  • Consistent iconography 
  • Future-ready style guide 

Measurable Impact

User engagement signals
+11%

User engagement signals

Increased interaction with reading features

Before:~58%
After:~69%
Navigation success rate
+16%

Navigation success rate

Easier discovery of key content

Before:~62%
After:~78%
Time spent on platform
1.3 min

Time spent on platform

Longer, more focused sessions

Before:~6.5 minutes
After:~7.8 minutes
Visual clarity score
+22%

Visual clarity score

Improved layout comprehension

Before:~60%
After:~82%
Overall usability score
+13

Overall usability score

Better perceived ease of use

Before:~64
After:~77

Methodology & Testing

UX Analysis

UX Analysis

Identified usability gaps and engagement blockers

Iterative Design

Iterative Design

Continuous refinement through feedback loops

Accessibility Review

Accessibility Review

Ensured age-appropriate readability and contrast

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Key Learnings & Insights

Engagement Requires Emotion

Visual delight plays a key role in child-focused UX

Clarity Builds Confidence

Simple navigation empowers independent exploration

Consistency Supports Learning

Predictable patterns reduce cognitive load

Design Can Encourage Habits

Thoughtful UX can positively influence reading behavior

Design Process Deep Dive

UX Steps Taken

UX Steps Taken

  • User type identification 
  • Information architecture restructuring 
  • Website wireframing 
  • High-fidelity UI design 
Key Deliverables

Key Deliverables

  • User type definitions 
  • IA documentation 
  • Wireframes 
  • Style guide and design system 
  • Final web screens 
Notable Decision Points

Notable Decision Points

  • Balanced playfulness with accessibility 
  • Prioritized clarity over visual complexity 

Implementation & Handoff

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Design Finalization

Final designs were locked and prepared to ensure a smooth transition into development with zero ambiguity. 

  • Stakeholder design walkthroughs
  • Final layout and interaction alignment
  • Ready-for-handoff design state 
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Specification Sharing

Clear documentation was shared to help developers implement designs accurately and consistently. 

  • Organized component libraries
  • Interaction and layout documentation
  • Design behavior and usage guidelines 
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Tools Used

Key tools leveraged to design, document, and maintain consistency across the Bookwhile product experience. 

  • Figma 
  • Design system documentation 

Developer Handoff Process

Documentation

Structured handoff docs with clear layout and component specifications.

Assets

Final UI screens, components, and style guide delivered for smooth implementation.

Collaboration

Ongoing support with developers to clarify design intent during build.

QA

Design reviews to ensure visual consistency and accuracy, supported by site structure diagrams.
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